Refund policy

At Hilltop Beef, we take pride in raising Certified Angus Beef® that meets our family’s high standards for quality. Because beef is a perishable product, we cannot accept returns or exchanges once your order has been picked up or delivered. To keep things clear, here’s how refunds and cancellations work:

Deposits

• All deposits are non-refundable
• A deposit secures your beef share and is applied toward your final balance.

Cancellations

• Orders cannot be canceled once cattle have been delivered to 307 Meat Company and processing has begun.
• If you do not pay your invoice within 5 business days, your order may be canceled and your deposit forfeited.

Refunds

• Because beef is perishable, we do not issue refunds once beef has been picked up or delivered.
• If we are unable to fulfill your order due to unforeseen circumstances (such as animal loss prior to harvest), a full refund of your deposit will be issued.

Quality Guarantee

• All beef is USDA-inspected and processed at 307 Meat Company in Laramie, WY.
• While marbling, tenderness, and yield may vary by animal, we stand behind the care, genetics, and integrity that go into every beef we raise.

If you have questions about your order, reach out to us directly at beef.hilltop@gmail.com. We’ll always do our best to help.